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Hp photosmart premium c309a scan saved1/21/2024 ![]() ![]() In applications click on Hewlett Packard and then click and open HP scan.app.To locate HP scan.app, click and open the Mac hard drive (in which the Mac OS is installed) and then click on Applications. Once the drivers/software are installed you may use the HP scan.app application to scan in Mac OS X 10.6.Make sure that the printer is connected to the Mac and is powered on during the installation.Double click on the HP Installer icon to begin the installation. dmg file and then you should find the HP installer icon. The drivers/software would be downloaded with a “.dmg” extension.If this occurs, copy the portion of the address on the remaining line and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box. Note: Clicking the links may give an error indicating it is invalid. Please download and then install the updated drivers/software from the below link:.* Using the HP Uninstaller, remove the printer. * In Applications, click on Hewlett Packard and then click on HP Uninstaller. * Click and open the Mac hard drive (in which the Mac OS is installed) and then click on Applications. I request you to uninstall the existing drivers/software by following the below steps.I went back to programs & features and uninstalled each individually but no mater how many times I try, the main one (HP Photosmart Premium C309a all-in-one driver software 12) will not go away. Have been able to print but nothing else. Note: If the printer is not able to copy then please skip the below steps and look for steps in the email to reset the printer. Lost all icons on desktop relating to HP. In such a case please follow the below steps. If the printer is able to make a copy then it means that the scanning hardware is working fine and the evidence points towards a software issue.Also check if the printer is able to print. First, let us check the hardware functionality of the scanner by making a copy.However, before we come to a conclusion, I request you to perform the below steps to isolate and correct this issue: The possible cause for this issue could be because of conflict in the drivers/software. I went thru the same thing.HP wrote back and this series of instructions (and download) worked: ![]()
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